Terms of Service

Effective Date: November 7, 2025 Last Updated: November 7, 2025

Welcome to AI Sanchaya, an initiative of Srinivas Progressive Ventures ("we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of our website https://aisanchaya.com ("Platform") and its AI-powered tools, products, and services (collectively, "Services").

By accessing or using AI Sanchaya, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please discontinue use of the Platform immediately.

1. Definitions

• User / You: Any individual or organization using AI Sanchaya's services.
• Coins: The digital credits used within AI Sanchaya to access AI tools and services.
• AI Providers: Third-party artificial intelligence platforms integrated into AI Sanchaya, such as OpenAI, Google Gemini, Anthropic, etc.
• Content: Any text, file, image, or data that you upload, input, or generate using AI Sanchaya.

2. Eligibility

You must be at least 16 years old to use AI Sanchaya. By registering, you confirm that:

• You have the legal capacity to enter into this agreement.
• You will comply with all applicable local and international laws.

3. Account Registration

To access most tools, you must create an account with accurate and complete information.

You are responsible for maintaining the confidentiality of your credentials.

Any activity conducted through your account will be deemed as your responsibility.

We reserve the right to suspend or terminate accounts engaged in misuse or fraudulent activity.

4. Coins and Payments

AI Sanchaya operates on a coin-based credit system.

• Coins can be purchased using RBI Approved Payments or other payment partners displayed on the Platform.
• Coins are non-refundable and non-transferable, except where required by law.
• Prices, plans, and coin values are subject to change without prior notice.
• All payment data is handled securely by our payment processor — we do not store your card or banking details.

5. Use of AI Tools

When using our AI tools, you agree that:

• You will not input or generate illegal, harmful, or offensive content.
• You will not use the Services to violate any intellectual property or privacy rights.
• AI outputs may be inaccurate, incomplete, or contextually biased; you are solely responsible for evaluating and using AI-generated results.
• AI Sanchaya does not guarantee factual accuracy, legal validity, or professional reliability of AI responses.
• We may log anonymized usage data to improve performance, prevent abuse, and ensure fair use.

6. Intellectual Property

All website content, branding, design, and underlying code belong to Srinivas Progressive Ventures.

You retain ownership of your own uploads and generated content.

By using our services, you grant us a limited, non-exclusive license to process and store your data for service delivery.

Reproduction, redistribution, or resale of our platform or tools without prior written consent is strictly prohibited.

7. Third-Party Integrations

AI Sanchaya integrates APIs from providers such as OpenAI, Google Gemini, and others. Use of these features is also subject to the providers' respective Terms and Policies. We are not responsible for any downtime, content, or errors originating from third-party systems.

8. Data Storage and Privacy

Your information is stored securely on servers located in the United States and European Union. Please review our full Privacy Policy to understand how your data is collected, processed, and protected.

9. Prohibited Activities

You agree not to:

• Reverse engineer, hack, or tamper with AI Sanchaya's software.
• Create or distribute malicious content using our tools.
• Circumvent payment systems or manipulate coin balances.
• Use automated scripts or bots to overload the service.
• Impersonate any person or organization.

Violation of these terms may result in account suspension, loss of coins, and potential legal action.

10. Refunds and Cancellations

All purchases of coins or subscriptions are final and non-refundable, unless required under applicable consumer protection law.

In the event of a confirmed technical error caused by us that prevents coin usage, we may issue replacements or credits at our discretion.

11. Disclaimer of Warranties

AI Sanchaya and its Services are provided on an "as-is" and "as-available" basis. We make no warranties, express or implied, regarding:

• The accuracy, completeness, or usefulness of AI-generated content.
• Continuous or error-free operation of the website or APIs.
• The suitability of the Services for your specific purpose.

Use of AI-generated outputs is entirely at your own risk.

12. Limitation of Liability

To the maximum extent permitted by law, Srinivas Progressive Ventures, its affiliates, and partners shall not be liable for:

• Any loss of data, profits, business, or goodwill.
• Errors or inaccuracies in AI-generated outputs.
• Unauthorized access to or alteration of your data.
• Any indirect, incidental, or consequential damages arising from your use of the platform.

In all cases, our total liability shall not exceed the total coins or fees paid by you in the preceding 3 months.

13. Termination

We may suspend or terminate your account without prior notice if:

• You violate these Terms or applicable laws.
• Your activity threatens the security or integrity of the system.
• You misuse the AI tools or payment systems.

Upon termination, your right to use AI Sanchaya ceases immediately, and unused coins may be forfeited.

14. Modifications to the Terms

We may revise these Terms periodically. The latest version will always be available on this page. Your continued use after such updates constitutes acceptance of the revised Terms.

15. Governing Law & Jurisdiction

These Terms are governed by the laws of India, without regard to conflict-of-law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka, India.

16. Contact Us

For any questions about these Terms, please contact:

Srinivas Progressive Ventures Attn: Legal & Compliance Team Email: admin@aisanchaya.com

Website: https://aisanchaya.com

Privacy Policy

Effective Date: November 7, 2025 Last Updated: November 7, 2025

1. Introduction

Welcome to AI Sanchaya ("we", "our", or "us"). AI Sanchaya is an initiative of Srinivas Progressive Ventures, offering a suite of AI-powered tools and services for students, professionals, and small businesses.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website https://aisanchaya.com and use our services, including AI-based tools that rely on third-party APIs such as OpenAI, Google Gemini, and other AI providers.

By accessing or using our platform, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

a. Personal Information

• Name, email address, and contact details when you create an account.
• Payment-related information (e.g., transaction IDs) processed securely through RBI Approved Payments.
• Account preferences, login credentials, and user profile information.

b. Usage Data

• Logs of activity, such as coins used, AI tools accessed, and timestamps.
• Device information (browser type, operating system, IP address).
• Interaction data with our website and chatbot interfaces.

c. Generated & Uploaded Data

• Files or text you upload to use AI tools (e.g., resumes, essays, prompts).
• Responses generated through AI models (OpenAI, Gemini, etc.).

We do not use these inputs to train AI models — they are processed solely for your session or stored as needed to deliver results.

3. How We Use Your Information

Your data helps us:

• Deliver and improve AI Sanchaya's tools and experiences.
• Manage your account and coin-based transactions.
• Provide customer support and respond to inquiries.
• Process payments via RBI Approved Payments.
• Comply with legal obligations and prevent fraudulent activity.

We do not sell or rent your personal data to third parties.

4. Data Storage & Processing

Our servers and databases are securely hosted in the United States and the European Union to ensure reliability and compliance with international data protection laws.

Data may be processed by third-party AI providers (e.g., OpenAI, Google) under their respective privacy policies.

We retain user data only as long as necessary for operational, accounting, or legal purposes.

5. Third-Party Services

AI Sanchaya integrates with third-party services, including but not limited to:

• OpenAI, Google Gemini, Anthropic, and other AI providers for generating responses.
• RBI Approved Payments for secure transaction processing.

Each provider operates under its own Privacy Policy. We recommend reviewing their terms for additional transparency.

6. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain session continuity.
• Analyze usage metrics for performance improvement.
• Personalize user experience.

You can manage cookie preferences via your browser settings.

7. Data Protection and Security

We implement strong technical and organizational measures to protect your data, including:

• HTTPS encryption
• Limited employee access
• Secure cloud infrastructure (U.S. and EU regions)
• Periodic security reviews

While we take every precaution, no digital system is entirely immune to breaches. You agree to use the platform at your own risk.

8. International Data Transfer

As part of our global infrastructure, your data may be transferred to servers located outside your home country (primarily the U.S. and EU). We ensure such transfers comply with applicable data protection laws, including GDPR safeguards.

9. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access, correct, or delete your personal data.
• Withdraw consent for data processing.
• Request a copy of your stored data.

To exercise these rights, please contact us at support@aisanchaya.com.

10. Children's Privacy

AI Sanchaya is not intended for use by individuals under 16 years of age. We do not knowingly collect personal information from minors. If such data is found, it will be deleted promptly.

11. Changes to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date at the top reflects the latest version. Continued use of the platform indicates acceptance of any revisions.

12. Contact Us

For any questions or concerns about this Privacy Policy or data handling, please contact:

Srinivas Progressive Ventures Attn: Data Protection Officer Email: support@aisanchaya.com

Website: https://aisanchaya.com

Refund Policy

At aiSanchaya (an initiative of Srinivas Progressive Ventures), we strive to offer reliable and high-quality AI-powered services across our various tools and applications. Each service interaction involves real-time usage of third-party APIs, infrastructure, and technology vendors. These integrations incur immediate and non-reversible costs on our side for every request made.

No Refund Policy

Due to the upfront costs associated with each API call and the complex logic that depends on multiple vendor systems, we do not offer refunds for any purchases, including coins, packs, or service credits.

Once a purchase is successfully made and the corresponding credits are added to your account, it cannot be reversed, refunded, or transferred.

Why We Follow This Policy

Each tool you use triggers paid API operations with our technology partners.

These costs are incurred instantly and cannot be reclaimed by us.

Many of our apps rely on multiple vendor APIs to complete tasks, making refund reversals operationally impossible.

Fair Usage & Low-Risk Packs

We genuinely value your money. To ensure a fair and risk-free experience:

We offer smaller packs, allowing you to try and explore our tools without committing to large or recurring payments.

You only pay for the services you use — no subscriptions, no hidden charges.

All purchased credits have no expiry, giving you complete flexibility to use them anytime.

For any questions, please contact us at: support@aisanchaya.com